They have flexible plans, meaning there is literally no option to subscribe. The price of the electricity keeps up with the market price, meaning if the electricity gets cheaper, your bill automatically gets lowered, and vice-versa (i like this as this is what I am used to from back home). You can cancel any time (1 month notice). I personally prefer this because I don't have to worry whether at the time of signing the contract is peak electricity price or not.
The customer support, at least in my experience, has been excellent. English speaking and even helped me with general questions not related to their service. So you can even ask them all of these questions and they'll answer you!
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